The entity responsible for processing the personal data collected and processed through the website unodeuno.com (hereinafter, the “ WEBSITE ”), app and/or digital channels or media (hereinafter collectively, our “ PLATFORM ”) is WEARELIMITEDVIGO, SL (hereinafter, “ UNODEUNO ”).
UNODEUNO is a company registered in the Commercial Registry of Pontevedra in the electronic folio, entry 1 with sheet PO-73743, with tax identification number B19935790 and with registered office at Plaza Compostela 1, 6 D, 36201 Vigo (Pontevedra), Spain.

The collection and automated processing of personal data is intended to maintain the commercial relationship and the efficient performance of UNODEUNO's own tasks so that the user can satisfactorily enjoy the products, services or functionalities of our Platform.

Thus, this data, which will be provided either directly by the user or collected automatically through the platform by the user's interaction with it, may be, depending on the case, of the following type:

▪ Identifying data: Name, surname, image, language and country of interaction, contact details, etc.;

▪ Economic and transactional information: Payment or card details, information on purchases, orders, returns, etc.;

▪ Connection, geolocation and browsing data: location data, device identification number, IP, advertising ID;

▪ Commercial information;

▪ Data on tastes and preferences.

▪ Special categories of data that may be required.

Purpose of processing personal data:

At UNODEUNO we will process your personal data collected through our Platform for the following purposes:

▪ Management of registration, identification and enabling access as a user of our Platform;

▪ Development, fulfillment and execution of the purchase or service provision contract that the user contracts through our Platform;

Thus, it will be necessary to process data for customer contact regarding pre- and post-sales activities and information about the product or service (description of product and service functionalities, surveys, etc.); manage data and information on payment, shipping, mechanisms for preventing proper or improper use of our platform, reservations and returns of products and services; billing; gift cards or tickets; legal compliance; etc.;

▪ Customer Service Management , managing data and information necessary to establish an appropriate and correct communication channel with the user and customer;

▪ Marketing and advertising activity , for which it will be necessary to process data and information that allows: promotional and advertising actions and recommendations according to the user's profile; subscription to Newsletters, notices, sending of notifications, campaigns; etc.;

▪ Analysis and statistics on the quality and usability of our platform for the improvement of our;

▪ Compliance with legal and regulatory obligations.

The processing of your personal data by UNODEUNO is based on:

▪ Execution of the terms that regulate the use of the website and app, so that registration and access as a user of our Platform is possible;

▪ Execution of the sales or service provision contract that binds us to you and to be able to process and manage orders for products or services correctly;

▪ Legitimate interest in responding to requests or inquiries submitted through various contact methods, managing incidents, providing product information, improving our services, and analyzing usability and satisfaction, etc.

▪ Consent for marketing communications and the use of certain cookies.

▪ Legal obligation to comply with current regulations and rules;

Your data will be kept only for as long as necessary to fulfill the purposes for which it was collected and while there is a contractual and commercial relationship with us or until you request its deletion.

Regardless of whether we process your data only for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it properly stored and protected for the period during which liabilities arising from the processing may arise, in compliance with the regulations in force at any given time. Once any potential legal actions have expired, we will proceed to delete the personal data.

We do not share your personal data with third parties, except in the following cases:

▪ Service providers , such as logistics companies, payment platforms, technology providers and marketing services.

▪ Legal obligations , in case of a requirement by judicial authorities or to comply with legal duties.

▪ International Transfers : When we work with suppliers located outside the European Economic Area (EEA), we ensure that they guarantee an adequate level of protection by signing standard contractual clauses approved by the European Commission.

You have the right to:

▪ Access , that is, knowing what personal data of yours we are processing;

▪ Rectification , that is, requesting the correction of inaccurate or incomplete data;

▪ Erasure (right to be forgotten) , that is, requesting the deletion of your personal data when it is no longer necessary;

▪ Limitation of processing , that is, requesting the limitation of the processing of your personal data in certain circumstances.

▪ Data portability , that is, requesting the delivery of your personal data in a structured, commonly used and machine-readable format, so that you can transmit it to another entity directly, provided that it is technically possible.

▪ Opposition , that is, objecting to the processing of your personal data in certain circumstances, especially in the case of direct marketing.

▪ Withdrawing consent , that is, when the processing of data is based on your consent or the execution of the contract, you can withdraw it at any time.

To exercise your rights, you can contact us by sending an email to info@unodeuno.com, indicating your name, surname and the right you wish to exercise.

For functionalities or services that require the processing of personal data of a third party provided by the user or client, it is understood that you guarantee that you have informed them about the purposes and the way in which we need to process said personal data.

If a third party has provided us with your data or you have provided it yourself as a result of a functionality or service requested by another user, we will use it to manage the functionality or service being developed in each case, within the purposes set out in this Privacy Policy.

The user is solely responsible for the accuracy and correctness of the data provided, thereby releasing UNODEUNO from any liability in this regard. UNODEUNO is not responsible for the accuracy of information not created by UNODEUNO and for which another source is indicated, and therefore assumes no liability for any damages that may arise from the use of such information.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated, obliging to provide complete and correct information.

We implement appropriate and specific security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction, including technical and organizational measures that guarantee the confidentiality and integrity of the data.

We maintain an appropriate and specific internal security policy, so in the case of security breaches that may be caused by employees, third parties or computer errors, we undertake to notify the interested parties within a maximum period of 72 hours if their personal data has been seriously affected.

We use cookies and similar devices to facilitate your browsing, improve the user experience, personalize our services through our Platform based on your interaction with UNODEUNO and, in certain cases, to show you advertising based on your browsing habits.

Please read and consult our “Cookies Policy” available and accessible on our Platform to learn in detail about the cookies and similar devices we use, their purpose and how to manage your preferences, as well as other information of interest.

We reserve the right to modify this Privacy Policy at any time, in accordance with applicable law. Modifications will be published on our website and will be effective from the date of publication.

In the event of any modifications, we will notify you through various channels on the Platform (for example, via a banner, pop-up, or push notification), or even by email when the change significantly affects your privacy. This will allow you to review the changes, assess them, and, if necessary, object to them or unsubscribe from any service or feature. In any case, we recommend that you periodically review this Privacy Policy for any minor changes or improvements.

For any questions, queries, or requests related to this Privacy Policy, you can contact us through:

▪ Email: info@unodeuno.com
▪ Postal address: UNODEUNO, Plaza Compostela 1, 6 D, 36201 Vigo (Pontevedra), Spain

Last updated: November 13, 2024.