Frequently Asked Questions

About UDU...
WHO IS BEHIND UNODEUNO?

We are a global community of creative and nonconformist minds who think, create, and transform. UNODEUNO is not a traditional brand, but a collective movement whose direction stems from the voice and ideas of the people who inhabit it.

WHAT DOES UNODEUNO MEAN?

The name UNODEUNO represents both the individual and the collective. Every piece, action, and person matters. It is one of a kind: unique, authentic, and unrepeatable. It's also a statement: at UNODEUNO there is no mass production or uniform thinking. Here everything has its own identity and purpose, because what is valuable is not repeated.

IS UDU A FASHION BRAND OR A CULTURAL PROJECT?

We are not just fashion. Each of our creations carries a message, and each piece speaks. Artists create from our values ​​to break narratives and provoke thought. We are the voice that uses fashion, art, and technology as its most powerful language. Thus, fashion is just one of our ways of speaking to the world, and this is not having style: it is a movement, an aesthetic and social proposal that invites us to create community and leave a mark.

WHAT KIND OF VALUES ​​DOES UDU UPHOLD?

Radical authenticity, critical thinking. Unfiltered art and access without permission. Because we believe that supporting art is not a privilege: it's a statement of intent.

HOW CAN I BECOME PART OF THE UDU COMMUNITY?

You get in by participating, not by buying. Join TheUNOClub, share your ideas, attend events, collect UDUarts, and build with us.

About what we do
WHAT TYPE OF PRODUCTS DOES UDU SELL?

UNODEUNO offers clothing and accessories, both in limited editions and in ongoing collections. Some pieces are connected to original works of art and provide access to UDUArts with intrinsic value.

WHAT IS THE DIFFERENCE BETWEEN A LIMITED COLLECTION AND OTHER GARMENTS?

Each piece in the Limited collection (fashion as well as accessories) is not born from the urgency to sell, but from the desire to express, provoke and connect. These are unique or very limited editions, created in collaboration with artists who share our values. By wearing a Limited garment, you carry a message, a story, and become part of a living work that unites art, community, and purpose.

WHAT IS A UDUART AND WHY DO I RECEIVE IT WITH MY PURCHASE?

A UDUArt is a unique digital artwork (NFT) that accompanies each product in the Limited series. It is not purchased, it is received as part of your acquisition. It's our way of turning you into more than just a customer; it turns you into a patron, an active part of the artistic and symbolic value of the piece.

CAN I RESELL OR TRADE MY UDUART?

Yes, you'll be able to do that later. The UDUArt is delivered and redeemed with your user account, and you can manage it like any other digital asset. Remember, you're not buying a piece, you're investing in art with intrinsic value.

HOW DO I KNOW THAT WHAT I'M BUYING ISN'T JUST A PRETTY GARMENT?

Radical transparency. Our products are created with a purpose and made to last, so we use sustainable and excellent quality materials. Furthermore, each Limited piece is born from a work with a message, aligned with the values ​​we uphold. It connects you to a community that thinks and feels like you. You're not just wearing a design: it's a statement and an experience.

About the artists
WHO ARE THE ARTISTS WHO COLLABORATE WITH UDU?

They are emerging, challenging, and essential artists. They are also established names who strive to create from a place of truth. People who have something to convey that transcends the algorithm. Our collaborations arise from a conversation, not a trend.

HOW DO YOU CHOOSE THE ARTISTS?

We don't choose them, we find them. Or they find us. We seek honest voices, with a critical eye and their own style.

CAN I PROPOSE A COLLABORATION IF I AM AN ARTIST?

Yes, write to art@unodeuno.com. We don't promise an automatic response, but we do read everything.

DO ARTISTS EARN ANYTHING FROM SALES?

Of course. We don't believe in cultural exploitation. Every artist receives a fair, clear, and agreed-upon share of every creation they participate in.

WHERE CAN I SEE MORE WORKS BY THE ARTISTS YOU COLLABORATE WITH?

Within your private area (TheUNOClub) you can access the gallery and discover more about each artist and their work.

About the store
WHERE CAN I BUY YOUR PRODUCTS?

Only on our official platforms: Website and App. No intermediaries. No retail. What you see is what you get.

WHAT PAYMENT METHODS DO YOU ACCEPT?

Credit card (please specify), PayPal, and soon crypto as well. We're working to make it possible for you to pay however you like, with complete security.

HOW LONG DOES SHIPPING TAKE?

It depends on the product and the destination. We know that speed matters and we strive for it. However, we also prepare all our shipments with care and attention to detail. At UNODEUNO we create with intention, and that takes time: we take care of every shipment as part of the experience.

CAN I RETURN A PRODUCT?

Yes, provided it is in perfect condition and the UDUArt has not been exchanged. Even so, if you're looking to try things out and return them, it's best not to buy anything here. We don't buy on impulse. Every piece has meaning, value, and a purpose behind it. We want thoughtful decisions, not quick consumption.

DO YOU HAVE A PHYSICAL STORE?

Not yet, but soon. In the meantime, we organize events, pop-ups, and ephemeral experiences in various locations. Join The UNO Club so you don't miss a thing. The physical event is coming, but the live experience is already happening.